A leading global provider of freight forwarding and supply chain management services was looking to optimise its organisational structure to reduce cost. The organisation operates across 5 regions with over 40 area offices. Operating in a low margin business, the company wanted to optimise its costs by creating a simpler leadership structure for more effective management across the organisation.
Despite having employee and cost data available, the company had no way of bringing it together and analysing it efficiently. Since data was stored in multiple excel islands, even basic reporting took weeks of manual work. Getting a 'single version of the truth' was almost impossible. The company turned to OrgVue for a solution that could enable the team to consolidate, analyse and report on data in an instantaneous, visual and compelling way for faster and better decision-making.
Turning Rapid Insights to Actions
OrgVue's simple data upload and instant workforce visualisations confirmed the 'gut feel' of senior leaders that there was unnecessary workload due to low spans of control and complex organisational layers. OrgVue's ability to export the team's insights and analysis into PowerPoint at the click of the button meant that it was much easier for decision-makers to get access to the workforce information they needed. The whole analysis and reporting process were sped up to a matter of days, saving the organisation weeks of work.
Flexible Modelling for better decision-making in the boardroom
Having shared insights into the management structure, the senior leaders used OrgVue in a series of workshops to rapidly identify key areas of improvement. Using OrgVue's dynamic and flexible scenario modelling live in the meetings, stakeholders could directly analyse the impact of various interventions and select the best course of action. For example, one-to-one reporting lines were quickly highlighted, allowing leaders to consolidate and streamline teams, while optimising revenue-generating roles. The project team has already predicted a $15m total cost-saving over the next 12 months, with additional long-lasting benefits of having an optimised organisational structure. With a new, leaner structure, the organisation has improved its process efficiency, allowing employees to spend more time on value-adding activities every day.