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AI in workforce transformation: obstacles, risks and a human first approach

This panel discussion delves into the widespread influence of AI on modern society and the workforce, unpacking the trends and contradictions behind the business impact of AI.

It’s abundantly clear that AI’s influence on modern society will become widespread, and particularly with how we work. Our recent study found that 82% of organizations have already invested in AI and a further 33% plan to increase their spending by more than 50% in 2024.

But despite the spending, the business impact of AI remains largely a mystery. 50% of business leaders admit they’re unclear on exactly how AI will transform their organization. And while 69% think AI will be the main driver of their workforce transformation plans over the next three years, 39% say they don’t have the organizational expertise to do this.

This panel discussion unpacks the trends and contradictions behind our new research to reveal what’s really going on behind the scenes. While many organizations are confident their plans to deploy AI will result in a more productive workforce, many have concerns and reservations about job displacement, cultural acceptance within the organization, and lagging regulation.

Our panel of thought leaders give their perspectives on these trends and contradictions, including:

  • Better understanding the business impact of AI and the workforce transformation process (referencing industry specific data points for the research).
  • Obstacles to introducing AI into the workforce and the risks associated with employees’ resistance to automation, slow and inadequate regulation, and poor return on investment due to a lack of organizational expertise.
  • Risks associated with unsupervised AI in the workplace and inadequate workforce planning in support of AI technologies.
  • Taking a human-first approach to preparing the workforce for AI adoption (practical ways that business leaders can successfully manage organizational change).


Oliver Shaw

Oliver Shaw, Chief Executive Officer, Orgvue

Oliver has a track record in delivering shareholder value by executing strategies that drive growth in revenue and profit, while delivering world-class service to customers. Oliver helped to build one of the UK’s largest privately owned software companies to achieve a valuation in excess of £1 billion.


Piers Linney

Piers Linney (former Dragon investor on BBC1’s Dragons’ Den and from Channel 4’s The Secret Millionaire) is an entrepreneur and investor across a range of sectors, including technology, media, communications, and additive manufacturing.

He is co-founder of Implement AI, a next generation technology partner focused on intelligent business transformation through the power of artificial intelligence. Plus, he is a ‘Top AI Voice’ on Linkedin and co-host of the AI for business podcast, The AI Assisted Organisation.

Daniel Cave

Dan Cave, Freelance Journalist

Dan Cave is a multi-award winning journalist and editor with almost a decade of experience in HR reporting. He has covered everything from organisational design, to HR tech, to pay and the gig economy and has worked with some of the biggest HR brands.

Carissa Kilgour, Principal, Deloitte Consulting

Carissa is a Principal in Deloitte Consulting’s Workforce Transformation practice. She is a leader on the Future of Work with a focus on the intersection of technology, workforce, and workplace. Carissa has over 20 years’ delivering workplace solutions aligned to the changing nature of work and dynamic needs of the workforce for global organizations across industries. As the leader of Deloitte’s GenAI Workforce Strategies offering, she supports clients in understanding the workforce impact of new technologies and redesigning work, jobs, and skills for the future.

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