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Work redesign that turns transformation into action

Understand how work needs to change, redesign roles and processes, and execute workforce transformation with confidence.

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Home > Our solutions > Work redesign for AI

From analysis to action: the gap that stalls transformation

AI, disruption, competition and supply chain pressure are changing work faster than most organizations can keep up. AI has made one thing urgent: transformation has to start with the work.

Yet conversations are still stuck on efficiency estimates, cost cuts and headcount targets. There are more ways than ever to analyze roles and estimate automation potential. But more analysis doesn’t mean decisiveness.

While 92% of organizations have invested in AI, 78% say initiatives have stalled or failed. Most can’t turn investment into value because they don’t treat it as a work and workforce transformation challenge.

  • Analysis is plentiful; decisions are not
  • Transformation programs still start with the org chart, headcount or cost targets
  • Few understand how activities, processes and accountabilities will change
  • Without that, work can’t be redesigned and value isn’t captured

The real questions are: What work is changing? How should it be redesigned? Who should do it in future? And how does it shape organizational design and workforce planning?

Work redesign for AI: Why transformation has to start with the work

Read more on AI and the future of work

Most organizations start with the workforce.
We start with the work.

Orgvue connects the work to the workforce. Map activities to people and positions, see how work flows across end-to-end processes, and understand how time is spent, what it costs and where change can be applied.

Then turn insight into decisions. Model changes such as AI, automation, outsourcing or offshoring at the value stream level. The impact flows in real time to FTE, cost and org structure, giving you a structured path from impact assessment to scenario modeling and ROI validation.

And we’ve been doing it for 15 years.

Diagram titled

Diagram showing the flow of the Organization System

Why leaders choose Orgvue
for work redesign

Diagram showing how work redesign drives workforce transformation. On the left, six intelligence inputs feed into a central Work Redesign circle: activity data, labor market intelligence, workforce automation potential, benchmark data, rate card data and value stream data. Work redesign is described as the strategic process of understanding how work gets done, how it should change, and designing the future way of working. It connects to two overlapping circles, organizational design and workforce planning, which overlap at workforce transformation. Arrows then lead to five outcomes that enable data-driven decisions: technology and AI implementation, location strategy and regionalization, outsourcing and offshoring, cost reduction, and operating model transformation.

Diagram showing how work redesign drives workforce transformation

By mapping activities to people and positions and visualizing how work flows across end-to-end processes, Orgvue shows how work is performed, how much it costs, and where change can be applied.

By modeling the impact of change such as automation, outsourcing, or offshoring on roles, teams, and cost, Orgvue connects strategic planning to organizational reality to deliver tangible outcomes.

Purple forward icon

Work redesign lays the foundation for workforce planning and organizational design. It creates a clear path from how work gets done today to the organization you need tomorrow.

And it’s not just about AI. Cost reduction, location strategy, outsourcing, offshoring and operating model change all depend on understanding how work needs to change first.

Changing approach isn’t easy, but it’s necessary. You need technology built with work at its heart.

Orgvue’s WebMCP connects your trusted AI agent directly to Orgvue, so you can ask workforce modeling questions in plain language and get trusted answers grounded in your data.

  • Can you look at my value streams and identify candidates for work redesign?
  • Now look at options for these activities and model them in Orgvue.

The result? A faster, more scalable organizational design process, extending modeling capability beyond specialist teams while keeping humans in the loop, access controlled, assumptions explicit, and outputs tied to a clear decision record.

How Orgvue’s work redesign software works

1

Build the data foundation

Analyze activities to understand FTE and cost allocation, who performs the work today, and how work is distributed across people, roles and value streams.

Answer questions such as:
  • What work is being performed, by whom and at what cost?
  • How is time allocated across activities?
  • How does work flow across the organization?
Orgvue Workspace screenshot of an activity taxonomy and analysis view. On the left, a Procure to Pay – AP & Payments activity block is broken down into five activities. On the right, an FTE rollup shows 24 FTE split across activities such as three-way matching (10.9 FTE) and invoice exception handling (9.68 FTE). A legend colors activities by class: analytical, collaborative, transactional and others.

Understanding the work performed today


Orgvue Workspace screenshot of a Value Chains with Metrics dashboard. Chevron flows break down two value chains, Procure-to-Pay ($39.8M) and Hire-to-Retire ($21.1M), into process steps. Each step shows its cost split by function. Below, a table lists activity FTE, activity cost, and counts of functional, geographic, grading and role attributes for each process.

Visualize value streams

Orgvue Workspace screenshot of an Allocate Levers & Model Work view. Color-coded lever cards include Augment, Automate, Invest, Move, Outsource, Redesign, Relocate, Retain, Start and Stop, and some show FTE and cost change. Below, a drag-and-drop grid maps Finance and Supply Chain FTE across value chain processes, with modeled reductions shown in red.

Assign levers to work

2

Redesign the work

Apply transformation levers such as automation, AI, outsourcing, offshoring and work reallocation at the activity level. Model changes and analyze their FTE and cost impact.

Answer questions such as:
  • Which activities should be automated, augmented, offshored/outsourced, or removed?
  • How should work flow in the future?
  • What will the FTE and cost impact be?

3

Redesign roles

Model impacts to roles, reallocate work where appropriate, and quantify productivity gains and future workforce requirements.

Answer questions such as:
  • Which roles will be affected?
  • How should activities be reallocated?
  • What are the target FTE and cost by role across the organization?
Orgvue Workspace screenshot of a Categorize Modeling Changes view for HR roles. A table lists each role's lever impact summary and modeling action summary, alongside activity FTE, post-lever FTE, post-design FTE and design delta FTE. Below, impact category cards (Augment, Redefine, Consolidate, Relocate, Create, Eliminate) summarize the number of roles and the FTE and cost changes in each.

Decide on role-level impacts


Orgvue Workspace screenshot linking work redesign to organizational design. On the left, an org chart under the Chief Financial Officer shows cost take-out modeling for each position. On the right, a target versus modeled FTE change summary is marked off track. Below it, an activity table for a selected role shows each activity's lever, as-is FTE, lever effect, to-be FTE and FTE change.

Linking back to workforce planning and organizational design

4

Connect to organizational design and workforce planning

Translate changes to activities and roles into workforce demand. Model the future-state organization and validate whether the proposed changes deliver the intended outcomes.

Answer questions such as:
  • What roles, skills and FTE will be required?
  • How should the future workforce be structured?
  • Does the future-state model deliver the expected return?

5

Plan and monitor implementation

Sequence change, connect technology dependencies to the workforce plan, visualize ROI over time and monitor workforce changes.

Answer questions such as:
  • In what order should changes be implemented?
  • What dependencies could affect delivery?
  • Are the changes delivering the expected outcomes?
Orgvue screenshot of an implementation tracking dashboard. A treemap of an engineering and client support organization is color-coded by implemented addition, change or removal. Below, a table lists each position's changes with event date, status (such as complete, on time or late), the property changed, before and after values, the designed value and the planned action date.

Detailed implementation tracking

Ready to see Orgvue in action?

In a personalized demo session, discover how Orgvue can help you:

  • Understand workforce impacts before restructuring
  • Compare multiple operating model scenarios
  • Find critical skill gaps across the organization
  • Align workforce plans to business strategy
  • Accelerate AI workforce transformation

Trusted by global enterprises

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DOW
HM Government
M&T Bank
Tesco

“Orgvue’s automated role-clustering capability will save a huge amount of time in surfacing opportunities for organizational redesign, workforce planning, and cost reduction. What we’ve seen so far is truly game changing for design work.”

Stacy Anderson, Salesforce

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FAQ: Work redesign

What is work redesign?

Work redesign is the strategic process of understanding how work gets done today, determining how it should change in the future, and assessing the impact of those changes on roles, workforce requirements, costs, and the operating model. By starting with activities, processes, and value streams rather than the org chart, organizations can make informed decisions about automation, AI adoption, outsourcing, location strategy, and workforce transformation, creating a clear bridge between transformation strategy and execution.

Why is work redesign critical to successful transformation?

Most transformation programs focus on workforce, cost or organizational outcomes without first understanding how the underlying work needs to change. As a result, organizations often struggle to move from insight to action. Work redesign provides the missing link between transformation strategy and execution by identifying how activities, processes and accountabilities should evolve, creating a clear foundation for workforce planning, organizational design and implementation.

How does work redesign feed into organizational design and workforce planning?

Organizational design and workforce planning answer questions about structure, roles and capacity. Work redesign answers the more fundamental question of what work needs to be done in the future and how it should be delivered. Without understanding how activities, processes and value streams will change, organizations risk designing structures and workforce plans based on assumptions rather than evidence. Work redesign provides the work-level foundation for these decisions, ensuring that organizational design and workforce planning are aligned to the future needs of the business rather than the way work is done today.

What is activity modeling in Orgvue?

Activity modeling is the process of simulating how work will change in the future by applying assumptions such as automation, AI augmentation, outsourcing, offshoring, or process improvements at the activity level. Rather than estimating workforce impacts at a high level, organizations can model changes to specific activities and workflows, understand how work will be redistributed, and quantify the resulting workforce, cost and organizational implications. This provides an evidence-based foundation for work redesign, organizational design and workforce planning.

How does Orgvue support work redesign?

Orgvue provides a work-first approach to transformation by helping organizations understand how work is performed today, model how activities and processes should change in the future, and quantify the workforce, cost and organizational impacts of those changes. By connecting activity-level analysis with scenario modeling, role design, organizational design and workforce planning, Orgvue helps organizations move from understanding work to making evidence-based transformation decisions.

What does the work redesign process look like in Orgvue?

The work redesign process in Orgvue has five steps: build the data foundation (who does what work, at what cost); redesign the work by applying transformation levers at activity level; redesign roles and quantify productivity gains; connect to organizational design and workforce planning to model the future-state organization; and plan and monitor implementation, sequencing change and tracking ROI over time.

Is work redesign only relevant to AI?

No. AI has brought the need to start with work to the forefront and made it more urgent, but the same applies to cost reduction, location strategy, outsourcing and offshoring, operating model transformation, or any other transformation initiative. They all depend on understanding how work needs to change first.

How does Orgvue’s WebMCP help with work redesign?

Orgvue’s WebMCP allows AI agents to access and analyze workforce and work data held in Orgvue, helping teams explore work redesign scenarios more quickly and at greater scale. By providing access to activity, workforce, organizational and modeling data within Orgvue, AI agents can help users understand how work is performed today, investigate how activities might change, and assess the workforce and organizational implications of different transformation scenarios. Orgvue remains the trusted system for workforce data, modeling, governance and auditability, while the AI agent helps users interact with that information to support work redesign decisions.