Why is AI deployment failing? The leadership playbook to get AI-driven workforce redesign moving
Learn how to unlock value from AI by redesigning work, not just deploying technology. July 1 at 10 AM ET / 3PM BST.
92% of organizations have invested in AI, yet most are still struggling to turn that investment into measurable business value. As pressure mounts from boards, investors and the market, many leaders are moving fast on AI without fully understanding the impact on work, skills and organizational health.
Join Oliver Shaw, CEO at Orgvue, moderating a discussion with Betsy Summers, Principal Analyst at Forrester, and Jessica Modrall, Chief Product Officer at Orgvue, as they explore why so many AI initiatives stall — and what leaders need to do differently to make progress.
Drawing on Forrester’s market perspective and Orgvue’s latest research, this session will examine the gap between AI ambition and execution, the risks of making workforce decisions too quickly, and why redesigning work – not just deploying technology – is critical to unlocking value. Expect a practical discussion on how organizations can take a more intentional approach to AI, balancing productivity, growth, workforce planning and organizational design.
Meet the experts
More about Oliver
Oliver is an experienced leader of fast-paced, sales-led organizations across numerous products, industries, and distribution channels. He has a strong track record in delivering shareholder value by executing strategies that drive growth in revenue and profit, while delivering world-class service to customers.
Oliver began his career in sales and marketing roles in consumer financial services, helping to build fast-growth brands like Capital One and Ageas Insurance. He moved into the technology sector in 2009 when he joined IRIS Software. He has spent the last 10 years in executive roles including Divisional CEO and Merger & Acquisition Director, helping to build one of the largest privately owned software companies in the UK with a valuation in excess of £1 billion.
Oliver joined Orgvue as Chief Executive Officer in January 2023 from retail analytics platform, Kalibrate. He holds a degree in Business Studies from Humberside University and an MBA from Nottingham Trent University.
More about Jessica
Jessica has spent over a decade helping business leaders make better decisions about how they organize people and work. With a background in organization design and large-scale transformation, Jessica joined Orgvue in 2018 to lead the advisory team in EMEA, and currently leads the customer experience organization. In her current role Jessica is responsible for delivering sustained value to our customers and partners via customer success, services, programs and support teams.
Prior to Orgvue, Jessica was a member of Deloitte’s Human Capital Consulting practice based in New York and then in New Delhi, working with Fortune 100 companies globally on their most complex workforce and OD related challenges.
Jessica holds an MBA from the Yale School of Management.
More about Betsy
Betsy Summers is a principal analyst on the Future of Work team, specializing in human capital management (HCM). With a wide range of HCM experience including research, strategy, design, and delivery, Betsy has been both a practitioner and a strategic partner to heads of HR, talent, and learning. At Forrester, she helps leaders in employee experience, talent management, HR, and IT connect talent strategy to business outcomes and ultimately to vendor and technology selection. Her marketing and strategy roles at provider organizations have given Betsy a perspective that allows her to help clients get value from their technology investments.